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ShoreTel’s Cloud Division and Transcend United Technologies Announce Partnership

Transcend United to offer ShoreTel’s cloud-based voice and unified communications solutions
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SUNNYVALE, Calif., June 26, 2012 – ShoreTel® (NASDAQ; SHOR), the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC), today announced that its cloud division has added Transcend United Technologies as an Alliance partner. As a ShoreTel Cloud Division channel partner, Transcend United will now offer customers cloud-based voice, unified communications, mobility and contact center solutions, in addition to ShoreTel’s on-premise systems.

Transcend United is a global IT systems integration and managed services firm that focuses on unified communications, wireless and mobility, network and data center infrastructure, and backup recovery solutions to midmarket and enterprise customers. With the addition of ShoreTel’s cloud solution, Transcend United will now offer both integrated best-in-class on-premise and hosted solutions.

“Transcend United is dedicated to providing our clients with simple solutions that are an exact fit for their business,” said Richard Tarity, executive vice president of marketing and sales for Transcend United. “We couldn’t be happier to be able to offer clients a best-in-class solution from ShoreTel in the cloud or on-premise.”

“Transcend United helps clients simplify their information technology initiatives at every stage - from support services to solution development to managing.” said Bob Maute, ShoreTel’s cloud division vice president of channels and alliances. “The ShoreTel cloud-solution is a natural fit for clients who want to manage their business, not their phone system. We are excited to have a partner with an approach so well aligned to our own.”

ShoreTel’s M5 Channel Partner Program is designed for value-added resellers and systems integrators who want to provide world-class cloud-based phone systems and unified communications services to their customers. To learn more about ShoreTel’s M5 partner programs visit

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit or call 1-800-425-9385.

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